We are currently looking for a Financial Services Investment Specialist with Dutch.RESPONSIBILITIES- Attend Inbound and outbound calls, emails, WhatsApp, chat to provide customer support and cross...
We are currently looking for a Financial Services Investment Specialist with Dutch.
RESPONSIBILITIES
- Attend Inbound and outbound calls, emails, WhatsApp, chat to provide customer support and cross sell specific products in the German market.
- Inform and sell saving and investment products (securities and derivatives, Investment Funds, Pension Plans, savings insurance, discretionary or objective management, etc.) in which the client can invest in.
- Inform customers about the main variables and situation of the national and international financial markets and their impact on the different products and services in portfolio.
- Carry out the operation, commercialization and incident management of the products and services described above.
- Capitalise upselling & cross selling opportunities where applicable.
REQUIREMENTS
- Dutch native speaker
- High level of English and MS Office (Excel, Word, PowerPoint, Access).
- Higher education in ADE, CCEE, Law or similar.
- Proven commercial experience of minimum 1 year in brokerage or investment service or selling Investment products.
- Experience in issuing calls for sale of investment products (Funds, plans, etc.)
- Experience in departments of financial analysis or market analysis.
- Knowledge of financial markets, statistics and mathematics.
- Certifications CIF, CAF, EFPA, EFA, etc.
- High customer orientation, empathy and active listening.
- Excellent communication capacity oral and written.
- Analytical ability and ease to acquire new complex knowledge autonomously.
- Demonstrated commercial capacity, relationship and dialogue with people, businesses or groups.
- Skills for problem solving.
- High teamwork capacity.
- Enterprising and self-demanding character.
- Results orientation, self-motivation ability.
- Ability to plan, organize and work under pressure.
- Initiative, autonomy and "Can do" attitude.
- Flexibility and adaptability to changing environments and new technologies.
BENEFITS
- Full time position (39 hours/week)
-Salary: 35.000€ gross/year with certification
-Salary: 25.000€ gross/year without certification
-Opportunity to grow in a multinational company
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