A continuación podrá consultar un listado de vacantes. Si Vd. desea publicar una vacante, puede hacerlo al lado derecho de esta página. Por favor, indique le fecha de publicación!
Wij zoeken naar “L1 Dutch customer service advisors” .
Ofrecido por SELLBYTEL Group
Beste,
Heb je al van SELLBYTELgroup gehoord?
Wist je dat wij experten zijn met meer dan 24 jaar ervaring in verkoop, klantenservice en technische ondersteuning?
Wist je dat wij werkzaam zijn op 37 locaties en 5 continenten, met meer dan 5.500 werknemers?
Wist je dat onze klanten tot de top business bedrijven behoren in IT-, hi-tech-, tele-communicatie-, automotive-, financiële-, gezondheids-, en de handelssector?
Wist je dat één van onze grootste kantoren in Barcelona gelegen is?
Het wordt tijd dat je dit komt ontdekken!
Barcelona is één van de mooiste steden in de wereld, geadoreerd door burgens en toeristen omwile van het aangename klimaat en de aangename sfeer. Terzelfdertijd is het een veerkrachtig zakendistrict, boordevol mogelijkheiden voor jonge professionelen en ervaren experten over de hele wereld. Bij SELLBYTELgroup linken we deze eigenschappen : we bieden de mogelijkheid aan een carrière te ontwikkelen binnen een Mediterraans klimaat.
Wij zoeken naar “L1 Dutch customer service advisors” .
Je verantwoordelijkheden in deze positie:
• Oproepen ontvangen en beantwoorden van Nederlandstalige klanten
• Technische ondersteuning bieden voor Imac computers
• Een hoog niveau van klantentevredenheid kunnen behouden
Meer details:
• Werkschema: Rotatieshiften van Maandag tot Vrijdag tussen 8 en 20 h (8-5 h., 9-6 h., 10-7 h. en 11-8 h.) + 1 zaterdag per maand van 10 tot 18h.
• Locatie: Avenida Diagonal 197 (Glòries).
• Contract: Obra y Servicio, contract van lange duur
• 2 maanden durende opleiding
• Gratis Spaanse/Catalaanse lessen
• Relocation Package
• Carrièremogelijkheiden
Denk je dat jij de kwaliteiten hebt waar wij naar op zoek zijn?
Twijfel er dan niet aan om contact met ons op te nemen.
HR_Recruiters@sellbytel.es REF: EMB.HOL.L1
Customer Service Agent speaking German and Dutch
Ofrecido por SELLBYTEL Group
SELLBYTEL is one of the leading European service providers for Customer Management Solutions with more than 4000 employees at 22 locations worldwide. Our clients belong to the top 500 business companies in the sectors IT and hi-tech, telecommunications, automotive, financial services, health care and commerce. .
We are currently recruiting Customer Care Agents who are native German and fluent English speakers, to take part in our new and exciting project with a worldwide known fashion brand.
Main tasks
· Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users’ demands.
· Log call details onto call management systems and provide response and resolution within SLA.
· Maintain service and product knowledge and expertise associated with applications specific to individual customers.
· Escalate potential service issues initially with Mentor.
· To follow all the processes and procedures of the project.
· Ensure contractual SLA is maintained.
· Provide cover for other Agents in their absence, either within the same team or across teams.
· Liaise with Supervisors/ Mentors on specific projects where requested.
· To understand and comply with administrative duties including holiday, sickness and overtime forms in a timely and accurate manner.
· To attend regular Team Meetings.
· To work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction.
Requirements
· Native/Fluent in German and Dutch
· High level of English. Fluent in Spanish is a plus
· Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration
·Good disposition to work in a customer service environment
· Customer care skills – ability to listen to and understand the customers’ needs
· Ability to take ownership of, and progress calls to resolution or to escalate call to resolution
Personal abilities:
- Ability to work under pressure in a pressurized environment.
-Very good communication skills.
-Ability to work in a team.
-Logical approach to problem solving.
- Ability to work on own initiative.
- Ability to adapt to different situations and needs.
We offer
-Possibility to join our international team.
-Salary Conditions: 1.298€ monthly gross + 120€ gross monthly performance bonus
-Full time working hours: Monday to Friday 10 to 19h
IF YOU ARE INTERESTED, PLEASE CONTACT: HR_Recruiters@sellbytel.es EMB.HOL+Ger/Dutch
Dutch Partner Sales Advisors
Ofrecido por SELLBYTEL Group
PARTNER Sales Advisors
Our company SELLBYTEL Group is looking for Partner Sales Advisors for our client – leader in the technological sector.
Responsibilities:
•Articulate clearly Partner Program value proposition and register new resellers in to the program.
•Respond in a timely and accurate manner to calls/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer.
•Provide basic general information on products for inbound and outbound calls or e-mails.
•Detect High Business Opportunities.
•Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns.
•Process callout campaign based on a predefined list of resellers.
•Process specific marketing on products and services.
Requirements:
•Fluent English, Native in Dutch
•Outstanding communication skills (verbal and written).
•Previous B2B sales experience.
•Positive attitude and goal orientation.
•Experience in negotiations is a plus.
Personal characteristics:
•Comfortable speaking with business users at all levels.
•Strong individual contributor as well as a team player.
•Handle project tasks with minimal direction and supervision.
•Highly organized and detail oriented.
•Target success driven.
•Flexibility in prioritizing workload.
Why will you enjoy working with us?
•We provide internal development program which gives you possibility to grow professionally in a reputable company.
•We support your individual development with extensive training on market leading products and mentoring.
•With our free languages curses in Certified Institution you easier and faster assimilate in new environment.
•In our offices full of people from all around the world, every day brings you new knowledge and experience.
IF YOU ARE INTERESTED, PLEASE CONTACT: HR_Recruiters@sellbytel.es WITH REFERENCE: EMB.HOL.PARSA
DUTCH Business Developer
Ofrecido por SELLBYTEL Group
Have you already heard about SELLBYTEL Group?
Do you know that we are experts with over 24 years of experience in sales, customer service and technical support?
Do you know that we work in 37 locations in 5 continents, where we hire more than 5.5 thousands of employees?
Do you know that our clients belong to the top business companies in the sectors of IT and hi-tech, telecommunications, automotive, financial services, health care and commerce?
Do you know that our biggest office is in Barcelona, where our employees speak in 27 languages?
It is time that you know it.
Barcelona is one of the most beautiful cities in the world, adored by its citizens and tourists because of its friendly weather and atmosphere, but it has also second face. As resilient center of business, it is full of opportunities for the young professionals and experienced experts to develop their careers and grow within the leaders on the market.
In SELLBYTEL Group we give you possibility to prove yourself in the competitive environment of specialists from all over the world.
We´re interested in NATIVE SPEAKERS of European languages eager to take the challenges in our sales departments. For our client – leader in IT sector, we are currently looking for DUTCH Business Developers.
Are you native in Dutch?
Are you motivated by new challenges?
Can you easily convince others to your ideas?
Are you looking for the position that gives you chance to enter the world of international sales?
This is your opportunity.
In this position you will be responsible for:
• Generation of consistent sales opportunities.
• Building up the relationship with our clients.
• Development of B2B relationship.
Why will you enjoy working with us?
• We give you opportunity to develop your career in world of professional sales and learn from the best.
• We provide an internal development program, which gives you the possibility to grow professionally in a reputable company.
• We support your individual development with extensive training on market leading products and mentoring.
• We offer you a discount on Private Health Insurance
• With our free languages courses in a Certified Institution you will assimilate your new environment in an easier and faster way.
• In our offices full of people from around the world, you will gain new knowledge and experience every day.
IF YOU ARE INTERESTED, PLEASE SEND YOUR CV TO: HR_Recruiters@sellbytel.es WITH REF: EMB.HOL + BD
DUTCH SALES REPRESENTATIVE
Ofrecido por TELEPERFORMANCE
Teleperformance, the worldwide leading provider of outstanding customer experience at every single opportunity. Founded in 1978, The Company operates about 83,000 agent workstations, with more than 120,000 employees across 268 contact centers in 50 countries. Teleperformance conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries.
The quality of service we provide is also the key foundation for our growth. Along with having a highly committed and active management team that is second to none in this industry, our financial stability, global reach, flexibility and technology are also unsurpassed.
Teleperformance is a people company, our passion and dedication to the growth and success of our people, can be seen in each one of our actions and initiatives. At Teleperformance, we do business with people, for people. We want people to be inspired, to be motivated. Our main goal is to make our employees proud to belong to our group through job satisfaction and a great work environment.
Based in Barcelona we are looking for:
DUTCH SALES REPRESENTATIVE
Main Functions:
- You will focus on retaining and growing the existing installed base of customers
- Understanding customers problems, recommending solutions to meet their needs, and ensuring customer satisfaction.
- Delivering of technical expertise for solution implementation on specific client products families
- Maintenance contracts and warranty renewal
The selection criteria:
- Experience:
o At least 6 month of experience selling product/Services
o Outbound calls
o Previous work experience highly valued.
- Qualifications:
o Bachelors
o Microsoft office user
o Knowledge in chromatography will be considered an advantage
o Dutch native speaker level and high English level is required
- Skills:
o Communication skills are essential for credibility working with customers.
o Self motivated
o Highly motivated, goal oriented and taking ownership of responsibilities
o Excellent & demonstrated teamwork approach.
o Excellent customer service skills
Vacancy summary:
- You will fully supported in your role
- Development opportunities are also available
- JobType: Permanent
- Location: Barcelona
- Start Date: A.S.A.P
- Pay rate: Interesting salary + attractive incentives
- Hours: Full time - 39 hours per week over 9am - 17pm Monday to Thursday and Friday over 9am – 16pm
Holanda.es es la Oficina Comercial Digital de Holanda en España. Este portal es una colaboración entre la Embajada de los Países Bajos en Madrid y el Consulado-General en Barcelona. El propósito de Holanda.es es fomentar las relaciones comerciales entre empresarios holandeses y españoles.
